Setting up Tutoom
Billing and subscription

Invoice and billing

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Management
Billing and subscription

Invoice and billing

This article helps the following roles:
Moderator
Participant
Account manager

You can view your invoice to see the charges for each billing cycle and access your payment receipts.

First, log into your Account Panel, and then go to Settings > Billing

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If you have already been charged, you will see a section labeled Invoices. Click on any invoice to view the details.

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You'll see the invoice status, billing period, description of the charges, and a timeline showing when the invoice was created and paid.

The possible invoice statuses are as follows:

  • PAID: The invoice has been paid.
  • OPEN: The invoice hasn't been paid. The system will attempt to charge up to three times before it is canceled.

At the bottom, the View Invoice button will take you to an external page, powered by Stripe, where you can download your invoice and payment receipt.

View invoice

The invoice provides a detailed summary of the charge amount and associated details.
In the Stripe Invoice Page, click on Download invoice to get it as a document.

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View receipt

The receipt verifies your completed payment, including all transaction details. It will be accessible once the charge has been processed.
In the Stripe Invoice Page, click on Download receipt to get it as a document.

Need offline assistance?

Get our user manuals to master all Tutoom features in a breeze.
You can distribute these files across all your organization if needed.
Download User Guides