Setting up Tutoom
Billing and subscription

Payment methods

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Management
Billing and subscription

Payment methods

This article helps the following roles:
Moderator
Participant
Account manager

To add or change your subscription, you must have a payment method.

We accept Visa, Mastercard and American Express credit/debit cards. If you'd like to purchase through bank transfer, please contact us.

Add a card

Sign in to My Account panel, and go to Settings > Billing, and then click on the New payment method button

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Click on Card to add a new card.

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Type all the details of your card (Number, Exp. date, Name on card).
When done, click on Next and type your CVC number, and click on Next again.

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Now you have added a card. After this, you can:

  • Set as default payment method: If you have more than one payment method, this will set this recently added card as the primary payment method. Any charges will be debited from this card.
  • Delete card: Just deletes this payment method.
  • Next: Continue to your Account panel.

Change default payment card

You can switch from payment methods any time you want.

Go to Settings > Billing, and click on the Manage button (only available if you have more than one payment method added).

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Now click on the card you want to set as default and then on Set as default payment method.

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Confirm the changes to finish.

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You have finished changing your default payment method.

Delete a card

You can't delete your card if it's your only payment method. To prevent being charged from your card, please cancel your subscription (learn more here).

Go to Settings > Billing, and click on the Manage button (only available if you have more than one payment method added).

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Now click on the card you want to delete and then on Delete card.

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Confirm the changes to finish.

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You have finished deleting a card.

Need offline assistance?

Get our user manuals to master all Tutoom features in a breeze.
You can distribute these files across all your organization if needed.
Download User Guides