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Billing and subscription

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Management
Billing and subscription

Payment Methods

This article helps the following roles:
Account manager

Payment Methods

To add or change your subscription, you must have a payment method.

We accept Visa, Mastercard and American Express credit/debit cards. If you'd like to purchase through bank transfer, please contact us.

Add a card

Sign in to My Account panel, and go to Settings > Billing, and then click on the New payment method button

Add payment method

Click on Card to add a new card.

Select card option

Type all the details of your card (Number, Exp. date, Name on card).
When done, click on Next and type your CVC number, and click on Next again.

Enter card details

Enter CVC number

Now you have added a card. After this, you can:

  • Set as default payment method: If you have more than one payment method, this will set this recently added card as the primary payment method. Any charges will be debited from this card.
  • Delete card: Just deletes this payment method.
  • Next: Continue to your Account panel.

Change default payment card

You can switch from payment methods any time you want.

Go to Settings > Billing, and click on the Manage button (only available if you have more than one payment method added).

Manage payment methods

Now click on the card you want to set as default and then on Set as default payment method.

Set as default payment method

Confirm the changes to finish.

Confirm changes

You have finished changing your default payment method.

Delete a card

You can't delete your card if it's your only payment method. To prevent being charged from your card, please cancel your subscription (learn more here).

Go to Settings > Billing, and click on the Manage button (only available if you have more than one payment method added).

Manage payment methods

Now click on the card you want to delete and then on Delete card.

Delete card option

Confirm the changes to finish.

Confirm deletion

You have finished deleting a card.

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